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Updated: January 2017

Commitment to Privacy of Latitude Solutions LLC, dba E-M-M-O™
Latitude Solutions LLC respects and protects the privacy of the individuals who use the e-m-m-o.com web site.  Accordingly, we believe it is important for you to know how we collect, use and protect information about you that we may receive from your use of this web site.  By visiting our web site, you are accepting the practices described in this privacy policy.  If you do not wish to be bound by this policy, please do not continue to use the e-m-m-o.com web site.

If you have specific questions that are not answered by the material that we disclose here we will address your concerns if you contact our Customer Support Department by any of the methods noted below.

This policy may be revised over time, particularly as new features are added to the e-m-m-o.com web site. Please check this site for information about revisions to our privacy policy.

Information We Collect and How We Use It

Latitude Solutions LLC collects customer information in an effort to improve your shopping experience at the e-m-m-o.com site and to communicate with you about E-M-M-O™ products.  We collect this information when you place an order online, register on the e-m-m-o.com site, make a posting to our blog area or inquire about our E-M-M-O™ products.  This information may include names, email, shipping and billing addresses, telephone numbers and, when necessary, payment information.  When you place an order on e-m-m-o.com, we use your personal information to process your order, send you emails to confirm your order or to contact you by email, phone or mail if we have questions concerning your order.  We may also use this information to send you electronic (by email) or printed (by mail) information about e-m-m-o.com products or promotions, announcing sales, or offering other special, limited discounts.  You will always have the option of declining to receive future information or promotions by contacting Customer Support.  You will also be able to opt out of additional emails from e-m-m-o.com by unsubscribing on the link that appears on the bottom of every email, or by contacting Customer Support.

We will strive to keep your personal information as accurate, complete, and up-to-date as is necessary for its intended purpose.  Upon request, we will provide you with access to the information that we maintain about you.  You will have the ability to correct or update this information by contacting Customer Support.

In the unlikely event of a sale of some or all of the e-m-m-o.com business, we may disclose your personal information to a purchaser that agrees to abide by this privacy policy.  We may also disclose information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our web site or the public.

Disclosure of Your Information
We employ other companies to perform functions on behalf of Latitude Solutions LLC.  Examples of this include processing credit card payments, if necessary.  These outside companies only have access to personal information needed to perform their functions, and may not use such information for other purposes.

We have the right to disclose your personal information to a third party if we believe that the law of legal process requires it, to protect the rights and property of Latitude Solutions LLC or as otherwise described in this privacy policy.

Cookies
e-m-m-o.com may use cookies to improve your shopping experience.  Cookies do not personally identify you, but may be used to store your preferences, record session information, such as items that you add to your shopping cart, record information on what pages you access or visit, alert you to new areas that we think might be of interest to you when you return to our site, and record past activity in order to provide better service when you return to our site and to customize Web page content based on your browser type or other information that you send.  You can refuse cookies by turning them off in your browser.

Links to Other Web sites
e-m-m-o.com may contain links to other sites that are endorsed by Latitude Solutions LLC. Latitude Solutions LLC is not responsible for the privacy practices or the content of such web sites.  We encourage you to read the privacy statements of these linked sites as their policies may differ from ours.

Privacy of Minors
Latitude Solutions LLC does not knowingly collect any personal information from individuals under the age of 18.  No information may be submitted to e-m-m-o.com by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or take other actions on this site without such consent.

Site Security
Latitude Solutions LLC has in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access.  In addition, Latitude Solutions LLC uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details.

In the event your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, Latitude Solutions LLC will notify you of the breach by email, fax or U.S. mail. Latitude Solutions LLC will give you notice promptly, consistent with the reasonable needs of law enforcement or Latitude Solutions LLC to determine the scope of the breach and to investigate and restore the integrity of the data system.

California Privacy Rights

Under California Civil Code Section 1798.83 (also known as S.B. 27), if you are a California resident and your business relationship with Latitude Solutions LLC is primarily for personal, family or household purposes, you may request certain data regarding Latitude Solutions LLC’s disclosure, if any, of personal information to third parties for the third-parties’ direct marketing purposes. To make such a request, please send an e-mail message to support@e-m-m-o.com with “Request for California Privacy Information” in the subject line.  You may make such a request up to once per calendar year.  If applicable, we will provide you, by email, a list of the categories of personal information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the third parties’ names and addresses.  Please note that not all personal information sharing is covered by S.B. 27’s requirements

Customer Service
If you have any questions or concerns about our privacy policy, please contact our Customer Support help:
By email: support@e-m-m-o.com
By mail: P.O. Box 192, Bronx, NY 10451

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